PHM Services

• PHM offers Individuals health services that help them keep a step ahead in healthcare management.

   Health Secure (ePHR)

• Health Secure (ePHR) is an online service to maintain all health related records. It is an electronic version of a patient’s medical history and relevant data including progress notes, problems, medications, vital signs, past medical history, immunizations, laboratory data and radiology reports.
  
  Headquarter’s Health Secure (ePHR) is a form of permanent health recode, an online service that puts you in charge of all health data by storing and managing medical records and health information online in one safe, secure place. You can easily access the data as and when required with accurate, comprehensive information at your fingertips.
• Read More
• Benefits of Health Secure
  • Easy to create, access and update health records.
  • Keep electronic records of medical conditions, medications and treatments, labs and test results, allergies, surgeries and procedures, and immunizations and vaccinations.
  • All data is private, encrypted and secure.

   Health Risk Assessment

• Health Risk Assessment (HRA) is an assessment of the severity or likelihood of an adverse health outcome in an individual due to an exposure to environmental, biological or social conditions.
  
  A health risk appraisal can lead to health risk reduction. Health behavior research has shown that helping people identify threats to their health facilitates the process of healthy change.
  
  Assessment provides organizations an effective tool for:
  • Health risk identification
  • Delivering follow-up interventions for those at risk
  • Tracking and analyzing population health trends over time
• Read More
• 
  PHM offers HRA services for those wanting to assess their health regularly. Through a comprehensive questionnaire, it helps identify who is at risk for coronary heart disease, diabetes, osteoporosis, cancer and other serious health problems. It also gives evidence-based recommendations for reducing risk and enhancing health.
  
  Our approach goes beyond simple health risk identification and targets key risks for change.
  
  HRA is an online tool, and hence is accessible from anywhere at any time.
  
  Features of the HRA online tool are:
  • Easy-to-complete questionnaire
  • Links to extensive health improvement content
  • Extensive and customizable administrative reports
  • Quick information transfer capability – Via the internet to your computer for report generation

   Elder Healthcare

• The primary objective of elder care services is to support the individual and their families achieve their goals by providing home care services in homes. Whether the goal is to remain living at home, expedite recovery after surgery or hospitalization, provide respite or offer hospice support. Our experienced caregivers and staff are committed to providing the quality care required to meet those goals.
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• We offer a wide range of one-on-one services to seniors including:
  
  Companionship
  Many seniors today feel isolated, lonely or depressed. Our elderly home health caregivers create an environment of closeness and understanding as we engage clients in enjoyable, individualized activities. This may include long talks over coffee and a crossword, leisurely walks, or other fun activities and special outings.
  
  Personal care
  We take life’s basics for granted until we are unable to perform them. As we age, we start to slow down and we need help with some of the basics. PHM elder service help their clients look and feel their absolute best by assisting them with personal care such as bathing, hair washing, shaving, dressing, oral hygiene and toileting.

   Home Care

• Many people feel that when their health deteriorates they have to stay in a hospital, move in with their children or request family members for support. With our Home Care service we will handle all of your more complex needs and allow you to stay in your home as long as you want. We have trained elderly health care managers and caregivers focused to handle all of your Alzheimer’s / dementia care, pre- and post-surgical care, medical conditions such as Parkinson's and ALS, Quadriplegic care and Palliative care.
  
  The primary objectives of our home care services are:
  • To expedite recovery safely and maintain personal dignity by restoring patients to useful functional activity.
  • To achieve and sustain an optimum state of health, activity and independence for those we serve.
  • To furnish unskilled nursing and personal care services at a competitive cost to patients.
• Read More
• 
  Our Live-in Care service gives temporary or around-the-clock support to clients 24 hours a day, 7 days a week. This service guarantees that you will stay living in your home as long as you desire.
  
  Post Operative Home Health Care Service
  Often family members are busy professionals who can’t take the time off of work to help a loved one. Our Home Care Services can:
  • ick up and accompany to hospital
  • Pick up from hospital and accompany home
  • Pick up medications on the way if required
  • Get client settled in the home
  • Stay as long as required and until anesthetic wears off
  • Help with the activities of daily living such as going to the bathroom, walking, bathing and grooming
  • Meal preparation
  
  Do you live out of town and are you unable to make it to your elderly parent’s birthday? Do you want to do something special for mom or dad? Our caregiver will visit in the morning, help with breakfast, get your loved one dressed for the occasion and take them out for some fun on their special day. Maybe they can get her hair done, go out to lunch or visit the park – give us a call and we’ll help create an extra special day for your loved one.

   IMAP-Basic

• IMAP basic consist of following three services
  1. Health Risk Assessment (HRA
  2. Health Secure (ePHR)
  3. Privilege Card
• Read More

• 1) HRA (Health Risk Assessment)

  
  
  Health Risk Assessment (HRA) is an assessment of the severity or likelihood of an adverse health outcome in an individual due to an exposure to environmental, biological or social conditions.
  
  A health risk appraisal can lead to health risk reduction. Health behavior research has shown that helping people identify threats to their health facilitates the process of healthy change.
  
  Assessment provides organizations an effective tool for:
  • Health risk identification
  • Delivering follow-up interventions for those at risk
  • Tracking and analyzing population health trends over time
  
  
  PHM offers HRA services for those wanting to assess their health regularly. Through a comprehensive questionnaire, it helps identify who is at risk for coronary heart disease, diabetes, osteoporosis, cancer and other serious health problems. It also gives evidence-based recommendations for reducing risk and enhancing health.
  
  Our approach goes beyond simple health risk identification and targets key risks for change.
  
  HRA is an online tool, and hence is accessible from anywhere at any time.
  
  Features of the HRA online tool are:
  • Easy-to-complete questionnaire
  • Links to extensive health improvement content
  • Extensive and customizable administrative reports
  • Quick information transfer capability – Via the internet to your computer for report generation
  
  
  

  2) Health Secure (ePHR)

  
  
  Health Secure
  
  Health Secure (e Permanent Health Record)is an online service to maintain all health related records. It is an electronic version of a patient’s medical history and relevant data including progress notes, problems, medications, vital signs, past medical history, immunizations, laboratory data and radiology reports.
  
  Headquarter’s Health Secure is a form of permanent health recode, an online service that puts you in charge of all health data by storing and managing medical records and health information online in one safe, secure place. You can easily access the data as and when required with accurate, comprehensive information at your fingertips.
  
  Benefits of Health Secure
  • Easy to create, access and update health records.
  • Keep electronic records of medical conditions, medications and treatments, labs and test results, allergies, surgeries and procedures, and immunizations and vaccinations.
  • All data is private, encrypted and secure.
  
  
  Benefits of ePHR
  • Handy source of entire medical history
  • Pro-active approach to tackle emergencies
  • Increased consciousness towards one’s own health
  • Life time health insurance records and health checkup records
  • Health records accessible to employees & family physicians
  • Members can add, edit or upload new records as and when required
  • Unique identification (Username & password) for each member
  • Utility in insurance claims
  • Avoid repeated tests
  
  
  

  3) Privilege Card

  
  
  Imagine that you are given discounts in a hospital/ diagnostic center without even asking for it! Or, you buy an expensive pair of glasses because of the concession you were entitled to.
  
  PHM Privilege Card program uses the consolidated buying powers of its cardholders to deliver Preferred Price Advantage savings on health and fitness related products and services. The cardholders are entitled to privileges when they present the card to a participating provider. We intend to have various providers offering the advantage to PHM Cardholders.
  
  Privilege card can be used at following Providers
  • General Practioners
  • Dentists
  • Pharmacies
  • Specialists Doctors
  • Ophthalmologists
  • Opticians
  • Beauty clinics
  • Gymnasiums and Fitness Centers
  • Ayurvedic centers
  • Homeopathy clinics
  • Yoga centers
  
  
  Key benefits of Privilege card
  
  1. Privilege card can be used by the entire family.
  2. Customers can avail unlimited usage up to one year.
  3. Discounts in almost all categories of healthcare providers.
  4. Discounts on OPD Treatments and specialist consultations
  5. Handsome discounts on Dental procedures, Opthalomological consultations and pharmacy purchase which otherwise would not get covered in Insurance policy also
  6. Vast network of providers allowing customers ease in approaching providers
  7. Network built in such a way that it is distributed evenly across the city
  8. Beneficiaries of the card will get attractive concessions for other products offered by PHM

   IMAP Comprehensive

• Covers: Member, spouse, 2 children & 1 set of parents
  
  Launch Offer: FREE health check-up with 56 tests worth more than Rs 1600 for 1 person in the family. Sample collection from home through PHM helpline and delivery of reports at residence
  1. Health Risk Assessment (HRA): Online assessment tool which helps an individual in evaluating ones health through online questionnaire. Gives health grading on various parameters with suggestions for improvement.
  2. Health Secure (ePHR): ePHR is an online and globally accessible electronic records of members and family’s health. Stores records of health check ups, X-ray, MRI, Insurance records & other health related documents.
  3. Helpline: It is a non prescriptive medical helpline. Members can enquire about health related queries. Helpline also helps in locating medical, paramedical services & products.
  4. Gatekeeper Assistance: In case of planned hospitalization Gatekeeper Assistance helps individual to achieve the right treatment at the right place at the right cost.
  5. Hospitalization Assistance: Hospitalization Assistance provides medical/technical assistance & guidance during hospital stay. A dedicated case manager is a appointed, who assist in coordinating with hospitals, insurance companies and TPA. Team will also assist in verifying/negotiating billing & tariff.
  6. Privilege Card: The card holders are entitled to discount upto 30% when they present the card to our network providers such as Pharmacies, dentist, Opticians, Gyms & fitness centers, Beauticians, spas, Ayurvedic Centers, GPs, Specialist doctors & many more health service providers at more than 600 providers in Mumbai
• Read More
• 
  List of Health Check-up
  
  Hba1c (Glucose memory test)
  Lipid Profile
  • Total Cholesterol
  • HDL Cholesterol - estimated
  • Triglycerides
  • LDL Cholesterol - calculated
  • VLDL Cholesterol
  • TC / HDL Cholesterol ratio
  • LDL / HDL ratio
  Liver Profile
  • Bilirubin (Total)
  • Bilirubin (Direct)
  • Bilirubin (Indirect)
  • SGOT (AST)
  • SGPT (ALT)
  • Alkaline Phosphatase
  • Gamma Glutamyl Transferase
  • Serum Albumin
  • Protein - Total
  • Serum Albumin / Globulin
  Thyroid Profile
  • Total Triiodothyronine
  • Total Thyroxine
  • Thyroid Stimulating Hormone
  Renal Profile
  • Calcium
  • Uric Acid
  • Blood Urea Nitrogen
  • Serum Creatinine
  • BUN/Creatinine ratio
  Iron Deficiency Profile
  • Serum Iron
  • Total Iron Binding Capacity
  • %Transferrin Saturation
  Complete Hemogram
  • White Cell Count
  • Neutrophils
  • Lymphocytes
  • Monocytes
  • Eosinophils
  • Basophils
  • Red Cell Count
  • Hemoglobin
  • Hematocrit
  • Mean Corpuscular Volume
  • Mean Corpuscular Hemoglobin
  • MCH Concentration
  • Red Cell Distribution Width
  • Platelet Count
  • Platelet Distribution Width
  • Mean Platelet Volume
  • ESR
  Complete Urinogram
  • Glucose
  • Bilirubin
  • Ketone
  • Specific gravity
  • Blood
  • Ph
  • Protein
  • Urobilinogen
  • Nitrite
  • Leucocytes

   Disease Management Programs

• Disease Management Programs refer to the processes and people concerned with improving or maintaining health in large populations. It is concerned with common chronic illnesses and reduction of future complications associated with those diseases.
  
  Illnesses that disease management would concern itself with would include: coronary heart disease, chronic obstructive pulmonary disease (COPD), kidney failure, hypertension, heart failure, obesity, diabetes mellitus, asthma, cancer, arthritis, clinical depression, sleep apnea, osteoporosis, and other common ailments.
  
  Headquarters offers every individual an opportunity to manage their diseases with tools that include web-based assessment tools, clinical guidelines, health risk assessments, outbound and inbound call-center-based triage, best practices, formularies and numerous other devices, systems and protocols.
• Read More
• 
  Support and technology make Headquarters program stand out:
  • Total health view – We look at the total member, not just a condition, to find the right combination of information and support to help them achieve their optimal health status.
  • Personal attention – Members get answers to questions about their condition(s) and learn about ways to improve their health.
  • Protective technology – Our advanced systems can help identify members at risk, determine the appropriate level of outreach and support, find potential clinical gaps and errors and help improve patient safety.

   Health Discount Card

• When plastic money has become a trend in the banking sector, hospitality sector, restaurants, shopping centers and malls, entertainment sector as in movie theatres, pubs, bars, discotheques, education sector, beauticians, parlors, sports, gaming alleys, travel cards, petrol pumps and the like how can the health sector remain behind unrevolutionized?
  
  The concept of Health Discount Card became prevalent as a long term option or alternative to discount coupons and vouchers which were subject to wear and tear and loss.
• Read More
• 
  Benefits:
  
  The benefit of the customer is central to Health Discount Card:
  • Freedom of choice
  • Value for money
  • Standardized service and special treatment
  • No eligibility restrictions
  
  A Premier Healthcare Card is valid at the following outlets and facilities:
  • Pharmacies
  • Special offers from Hospitals
  • Lab Investigations
  • Diagnostics
  • Medical / Surgical / Prosthetic items, implants, braces, canes, sticks, etc
  • Health clubs
  • Slimming centers
  • Fitness centers
  • Gymnasiums
  • Opticians
  • Physicians and Consultants
  • Dentists
  • Beauticians
  • Dieticians
  • Spas
  • Yoga Centers
  • Cosmetic Centres
  • Health Magazines
  • Alternative medicine physicians and centers

• PHM offers Corporate services that combine and consolidate technology with health to form the most in-depth health assistance programs for employees.

   Health Secure (ePHR)

• Health Secure (ePHR) is an online service to maintain all health related records. For corporate entities, it is imperative to maintain this database of employee health for efficient management of insurance claims.
  
  Headquarter’s Health Secure (ePHR) is a variation of Permanent Health Records (ePHR), an online service that puts you in charge of all health data by storing and managing medical records and health information online in one safe, secure place. Healthcare providers can easily access the data as and when required with accurate, comprehensive information at your fingertips.
• Read More
• Benefits of Permanent Health Records (ePHR)
  • Easy to create, access and update health records.
  • Keep electronic records of medical conditions, medications and treatments, labs and test results, allergies, surgeries and procedures, and immunizations and vaccinations.
  • All data is private, encrypted and secure

   Health Risk Assessment

• Employee health affects employee productivity, a fact easily proven by work statistics. As a worker's health declines, productivity and output decrease. Screening and assessing health of employees, thus, is an important part of every corporate cultue.
  
  Health Risk Assessment (HRA) is an assessment of the severity or likelihood of an adverse health outcome in an individual due to an exposure to environmental, biological or social conditions.
  
  A health risk appraisal can lead to health risk reduction. Health behavior research has shown that helping people identify threats to their health facilitates the process of healthy change.
• Read More
• 
  Assessment provides organizations an effective tool for:
  • Health risk identification
  • Delivering follow-up interventions for those at risk
  • Tracking and analyzing population health trends over time
  
  PHM offers HRA services for corporate wanting to assess employee health regularly. Through a comprehensive questionnaire, it helps identify who is at risk for coronary heart disease, diabetes, osteoporosis, cancer and other serious health problems. It also gives evidence-based recommendations for reducing risk and enhancing health.
  
  Our approach goes beyond simple health risk identification and targets key risks for change.
  
  HRA is an online tool, and hence is accessible from anywhere at any time.
  
  Features of the HRA online tool are:
  • Easy-to-complete questionnaire
  • Links to extensive health improvement content
  • Extensive and customizable administrative reports
  • Quick information transfer capability – Via the internet to your computer for report generation

   Pre-employment Health Check-up

• In addition to the employment requirements like academic records and identification cards, one of the most important requirements is the pre-employment medical exam. The tests and procedures that are performed will depend on what the company actually requires.
  
  Importance of Pre employment Health Check up
  • This will help the employer determine if the new employee is fit for the job.
  • The medical exams will determine if the employee has a condition that will prevent him/her to perform his/her responsibilities.
  • It is also an important factor to know if an employee is in good health.
  • This is to prevent any other employee from acquiring an infectious or possibly dangerous disease.
• Read More
• 
  Headquarters offers all corporate clients pre-employment health check facility. With its vast network of hospitals and diagnostic labs, the checks can be done across the country.
  
  Tests that are usually performed-
  • One of the most common is the physical check-up.
  • Usually, the doctor in the clinic or hospital will examine the candidate and ask for the medical history. This includes previous sickness or present conditions. Medications and therapies are also considered.
  • There are also the usual tests like blood tests, x-rays, urine, and stool exams.
  • Pre employment check up can be done any where in the country.

   Annual Health Check-up

• Annual medical examinations help evaluate employees’ current health conditions and are the best preventative measures for any health problems likely to occur in the future. A quality medical examination helps to decrease the potential for future illnesses and serious health troubles for your employees.
  
  A Standard Annual Health Examination includes:
  • Medical and health history
  • Comprehensive physical examination by a doctor
  • Vaccination history, consultation and recommendations
  • Blood tests
  • Urinalysis
  • Peak flow lung test
  • Chest x-ray
  • Vision test
  • Audiometric hearing testing
  • Body mass index
  • Pap smear (females)
  • Abdominal ultrasound whole
  • Breast ultrasound (females over 40years)
  • Electrocardiogram (for those over 35years)
• Read More
• 
  At Headquarters, we go one step further to provide a customised annual health check package in consideration of specific health concerns like cardiovascular health, respiratory health et al.
  
  Benefits of using Headquarters annual health check services for corporations:
  • One stop health solution
  • PHM staff on-site support to facilitate the process
  • Quality commitment with guarantee
  • Flexible arrangements including onsite annual health check, scheduling service, and individual appointments
  • Statistic report to HR
  • Online corporate report access

   Prescription Compliance

• Compliance to treatment & medication is a primary determinant of treatment outcome. Poor compliance minimizes optimum clinical benefits and therefore diminishes the overall effectiveness of the treatment.
  
  Medicines and therapies will not be effective if patients do not follow them particularly when applied to nine chronic conditions and risk factors like asthma, cancer (palliative care), depression, diabetes, epilepsy, HIV/AIDS, hypertension, tobacco smoking and tuberculosis.
• Read More
• 
  Headquarters offers corporate entities the following services to ensure optimal health and prescription compliance for their employees:
  • Automated SMS / Mail Reminder Service for taking drugs at right time
  • Automated SMS / Mail reminders to the patients for the next appointment with the Doctor
  • SMS reminders to the Doctors regarding the patient’s appointment
  • SMS to pharmacies/ surgical suppliers to supply the medicines/other med; or surgical equipments to the patients at their doorsteps.

   Gatekeeper Assistance

• The basic aim of the Gate Keeper Assistance is to achieve - RightTreatment at the Right Place with the Right cost.
  
  With PHM Gatekeeper Assistance, any corporate employee can approach the company to get the requisite know-how, where he/she can get the right type of treatment for his/her complaints and who will be the right person and what will be the right place to have such treatment along with the most appropriate cost incurred.
  
  The benefit of this assistance is that the corporate employee/dependent gets the best treatment and the expenditure incurred is regulated due to the pre hospitalization intervention and negotiation.

   Hospitalization Assistance Services

• The word hospitalization carries with it an aura of fear. To relieve employees of this process, Headquarters offers the facility of Hospitalization Assistance Services for corporate houses.
  
  Hospitalization Assistance Services cover all aspects of hospital requirements – insurance related, admission forms, OT booking et al. This not only smoothens the process of hospital admission but also gives your employees space to concentrate on health matters of their loved ones.

   Health Helpline-24 x 7

• Health Helpline is a non prescription medical help service, twenty four by seven. Any kind of health query/concern can be immediately addressed by experts.
  
  This reduces the efforts to physically go to a medical practitioner for expert advice and can help employees access medical advice from the comfort of home itself.
  
  Headquarters has on its panel, a number of distinguished medical experts – available to answer your queries at your convenience.

   Health Discount Card

• When plastic money has become a trend in the banking sector, hospitality sector, restaurants, shopping centers and malls, entertainment sector as in movie theatres, pubs, bars, discotheques, education sector, beauticians, parlors, sports, gaming alleys, travel cards, petrol pumps and the like how can the health sector remain behind unrevolutionized?
  
  The concept of Health Discount Card became prevalent as a long term option or alternative to discount coupons and vouchers which were subject to wear and tear and loss.
• Read More
• 
  Benefits:
  
  The benefit of your employees is central to Health Discount Card:
  • Freedom of choice
  • Value for money
  • Standardized service and special treatment
  • No eligibility restrictions
  
  A Premier Healthcare Card is valid at the following outlets and facilities:
  • Pharmacies
  • Special offers from Hospitals
  • Lab Investigations
  • Diagnostics
  • Medical / Surgical / Prosthetic items, implants, braces, canes, sticks, etc
  • Health clubs
  • Slimming centers
  • Fitness centers
  • Gymnasiums
  • Opticians
  • Physicians and Consultants
  • Dentists
  • Beauticians
  • Dieticians
  • Spas
  • Yoga Centers
  • Cosmetic Centres
  • Health Magazines
  • Alternative medicine physicians and centers

   Health Advocacy

• Health awareness is an important step towards promoting and maintaining good health.
  
  PHM organizes health talks on various health and wellness related issues for corporate employees that can be arranged at the corporate premises.
  
  The topics are derived either from Health Risk Analysis or selected on demand. Various health talks include issues like obesity, nutritional issues, wellness related topics like stress management, work & life balance, tobacco cessation, alcohol cessation, creativity, motivation etc.

   E-opinion

• E-opinion is a service that offers a second opinion in medicine. PHM offers an online service for corporate employees as an when they need to consult a medical expert for a second opinion to assist them in their health matters.
  
  Headquarters offers the resource and advantage of a medical panel of experts that can offer its opinion on medical matters. Our panel of experts comprises specialists and super specialists renowned in their sphere of expertise.

   e-Newsletter

• The Headquarters e-Newsletter is health related infotainment that helps employees understand the wisdom of disease and its prevention while promoting a healthful lifestyle.
  
  This service is designed especially for corporate houses keeping in mind the impact of health awareness issues amongst employees. A cutting-edge tool where employees learn about new breakthroughs coming down the road and up dates on a wide variety of health topics. It is loaded with health articles and information that can really be used for the benefit of work-place health!

• For Insurance Companies, PHM offers services to simplify insurance processes and also reduce the burden of claims.

   Tele-underwriting/Tele-interviewing

• With the insurance industry becoming increasingly competitive, companies are under tremendous pressure to issue policies more quickly, at the lowest cost while maintaining or improving mortality and morbidity.
• Read More
• Executives and managers have optimized internal underwriting operations and streamlined processes to achieve the highest possible levels of efficiency. Everything from downsizing and outsourcing to off-shoring and expert systems are attempts to save time and reduce costs. Now, a new model has emerged that is delivering the bottom line results. It is based on utilizing the talents of experienced underwriters to conduct telephone interviews with applicants to improve the data collection process, speed time service and reduce the need for physician statements.
  
  Tele-underwriting, a concept launched initially in the United States, is getting momentum in various markets in Europe and in the rest of the world.
  
  Tele-underwriting offers a number of advantages.
  • It speeds up the process from application to policy issue.
  • It reduces non-disclosure rates (medical and non-medical).
  • It provides more detailed and perspective information.
  • It generates a higher policy take-up rate, by reducing the need for General Practitioner (GP) reports and issuing policies more quickly.
  • It allows an automated processing of data, which is both cost effective for the company and satisfying for the customer.
  • It reduces agent and underwriters workload, allowing them to concentrate on their main areas of expertise.
  • It enhances customer service and improves customer experience.
  
  Headquarters clients benefit from its vast experience in underwriting and claim investigation. Different variants of structured interviews and dynamic questions are developed. Our software is ideal for dynamic questioning techniques, ensuring that underwriting quality and consistency is safeguarded at all times.
  
  Tele-underwriting is one important tool to help our clients maintain and grow their marketshare.
  

   Pre-policy Health Check

• Pre-policy Health Check is the process of health check up required before issuing a health policy. This facility is mandatory for every insurance company.
• Read More
• Headquarters has a wide network of hospitals and diagnostic centres and the core team of medical personnel give us an edge in pre-policy health check. Our network comprises best hospitals and diagnostic centres, penetrating all of India.
  
  The Pre-policy check includes the basic investigations required to determine medical fitness for obtaining the policy. This facility is available for all insurance companies.

   Claim Investigation

• Claim investigations are very common and deception among claimants can cost companies billions of dollars.
• Read More
• Duplicate claims are paid by health benefit organizations at an alarming rate. Added to this are a growing number of claims paid for on behalf of ineligible members and procedure code bundling. With margins so tight these days you cannot afford mistakes, whether system or people-generated. We can help you find those errors and identify the claims so you can recover your money.
  
  Headquarters provides claim investigation services to health insurance companies and helps identify fraudulent activities.
  
  We are staffed by and associated with well-educated, seasoned investigative professionals utilizing contemporary sources and methods to achieve successful results.
  
  Our clients choose Headquarters based on our thoroughness and professionalism. We understand reputation is important to the insurance community and treat each claim with the utmost discretion.

   Health Secure

• Health Secure (ePHR) is an online service to maintain all health related records. For insurers, it is essential to maintain and control this database of client health which can enable efficacy in insurance operation procedures.
• Read More
• Headquarter’s Permanent Health Records (ePHR) product is an online service that puts you in charge of all health data by storing and managing medical records and health information online in one safe, secure place. Insurers can easily access the data as and when required with accurate, comprehensive information at their fingertips.
  
  Benefits of Permanent Health Secure
  • Easy to create, access and update health records.
  • Keep electronic records of medical conditions, medications and treatments, labs and test results, allergies, surgeries and procedures, and immunizations and vaccinations.
  • Store information regarding doctors and past insurance data.

   Emergency Medical Services

• In cases like stoke, timely treatment can make a difference of life and death.
  
  Emergency medical services are administered by specially trained people and specially equipped facilities.
• Read More
• 
  The goal of most emergency medical services is to either provide treatment to those in need of urgent medical care, with the goal of satisfactorily treating the presenting conditions, or arranging for timely removal of the patient to the next point of definitive care. This is most likely an emergency department at a hospital or another place where physicians are available.
  
  Headquarters offers all insurance companies emergency medical services for its clients.
  • Ambulance Services
  • Emergency for physician
  
  

   E-opinion

• This is a service that offers a second opinion in medicine. Time and again, for underwriting or claim settlement purposes, an insurer may find itself wanting a second medical opinion.
• Read More
• E-opinion is an online service for insurance companies as an when they need to consult a medical expert for a second opinion to assist them in their business decisions.
  
  Headquarters offers all insurance companies the resource and advantage of a medical panel of experts that can offer its opinion on medical matters. Our panel of experts comprises specialists and super specialists renowned in their sphere of expertise.

• PHM ensures that Providers go over and beyond routine services to promote health and healing.

   Health Secure (ePHR)

• e Permanent Health Record (ePHR) is an online service to maintain all health related records. For healthcare providers, it is essential to maintain and control this database of client health which can enable efficacy in operational procedures.
• Read More
• Headquarter’s Permanent Health Records (ePHR) product is an online service that puts you in charge of all health data by storing and managing medical records and health information online in one safe, secure place. Healthcare providers can easily access the data as and when required with accurate, comprehensive information at their fingertips.
  
  Benefits of Personal Health Records (ePHR)
  • Easy to create, access and update health records.
  • Keep electronic records of medical conditions, medications and treatments, labs and test results, allergies, surgeries and procedures, and immunizations and vaccinations.
  • All data is private, encrypted and secure

   Health Discount Card

• When plastic money has become a trend in the banking sector, hospitality sector, restaurants, shopping centers and malls, entertainment sector as in movie theatres, pubs, bars, discotheques, education sector, beauticians, parlors, sports, gaming alleys, travel cards, petrol pumps and the like how can the health sector remain behind unrevolutionized?
• Read More
• The concept of Health Discount Card became prevalent as a long term option or alternative to discount coupons and vouchers which were subject to wear and tear and loss.
  
  As a healthcare provider, it makes sense to offer Health Discount Cards, a new medium for purchasing power, loyalty and control.
  
  Benefits:
  The benefit of the customer is central to Health Discount Card:
  • Freedom of choice
  • Value for money
  • Standardized service and special treatment
  • No eligibility restrictions
  
  
  A Premier Healthcare Card is valid at the following outlets and facilities:
  • Pharmacies
  • Special offers from Hospitals
  • Lab Investigations
  • Diagnostics
  • Medical / Surgical / Prosthetic items, implants, braces, canes, sticks, etc
  • Health clubs
  • Slimming centers
  • Fitness centers
  • Gymnasiums
  • Opticians
  • Physicians and Consultants
  • Dentists
  • Beauticians
  • Dieticians
  • Spas
  • Yoga Centers
  • Cosmetic Centres
  • Health Magazines
  • Alternative medicine physicians and centers

   Prescription Compliance

• Compliance to treatment & medication is a primary determinant of treatment outcome. Poor compliance minimizes optimum clinical benefits and therefore diminishes the overall effectiveness of the treatment. Medicines and therapies will not be effective if patients do not follow them particularly when applied to nine chronic conditions and risk factors like asthma, cancer (palliative care), depression, diabetes, epilepsy, HIV/AIDS, hypertension, tobacco smoking and tuberculosis.
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• Headquarters offers on behalf of all healthcare providers the following services to ensure optimal health and prescription compliance:
  • Automated SMS / Mail Reminder Service for taking drugs at right time
  • Automated SMS / Mail reminders to the patients for the next appointment with the Doctor
  • SMS reminders to the Doctors regarding the patient’s appointment
  • SMS to pharmacies/ surgical suppliers to supply the medicines/other med; or surgical equipments to the patients at their doorsteps.

   Disease Management Programs

• Disease Management Programs refer to the processes and people concerned with improving or maintaining health in large populations. It is concerned with common chronic illnesses and reduction of future complications associated with those diseases.
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• Illnesses that disease management would concern itself with would include: coronary heart disease, chronic obstructive pulmonary disease (COPD), kidney failure, hypertension, heart failure, obesity, diabetes mellitus, asthma, cancer, arthritis, clinical depression, sleep apnea, osteoporosis, and other common ailments.
  
  Headquarters offers on behalf of all healthcare providers tools that include web-based assessment tools, clinical guidelines, health risk assessments, outbound and inbound call-center-based triage, best practices, formularies and numerous other devices, systems and protocols.
  
  Support and technology make Headquarters program stand out:
  • Total health view – We look at the total member, not just a condition, to find the right combination of information and support to help them achieve their optimal health status.
  • Personal attention – Members get answers to questions about their condition(s) and learn about ways to improve their health.
  • Protective technology – Our advanced systems can help identify members at risk, determine the appropriate level of outreach and support, find potential clinical gaps and errors and help improve patient safety.

• PHM offers Schools services that keep children healthy and happy and bursting with energy.

   Health Secure (ePHR)

• Permanent Health Record (ePHR) is an online service to maintain all health related records. It features health status data, health screening information and other key data in a file folder format that makes tracking student health information easy. Since it is globally accessible, it is convenient tool to collect, track and share past and current information about a child’s health.
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• PHM offers ePHR services to all schools in an attempt to integrate all aspects of a child’s health with online real-time convenience. We also provide students with colour coded, disease warning, waterproof Identity Cards with accompanying school logo.
  
  Benefits of ePHR in school:
  • Comprehensive personal health information
  • Global access to child’s own health records
  • Vaccination and immunization records
  • Medical history
  • Specialized forms for chronic condition sufferers
  • Medication information
  • Allergies / Drug Reaction information
  
  PHR Activities at a glance
  • PHM will enter all the data on the website to create the Permanent Health Record
  • PHM will give individualized ID and password to every student
  • PHR will be accessible to the student once they log in through their ID
  • PHR will also be accessible to the School Medical Officer or Staff Nurse of the School Medical room
  • One designated family physician/paediatrician will also have access to the ePHR
  • Student as well as the family physician/ paediatrician will be able to add, edit or upload new record as and when required and as many times as required

   Annual Health Check up

• Annual health check up is an important part of the growing years. Annual examinations help zero in on important conditions like visual/auditory conditions and evaluate growth development parameters.
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• PHM offers schools an annual check up service for students on a regular basis. All enrolled students will undergo a comprehensive annual health check up at school premises including:
  
  1. Biometric Testing (height, weight, BMI etc.)
  2. Comprehensive Physical check up by a physician
  3. Dental Check up
  4. Eye Check up
  
  Final health check up results will be entered in the permanent health records of the students. A quarterly health check up will be arranged for students identified with health problems like anemia, dental problems, nutritional issues etc. Expert medical opinion will be provided to monitor their progress with the respective conditions.

   Health Risk Assessment

• Health Risk Assessment (HRA) is an assessment of the severity or likelihood of an adverse health outcome in children due to an exposure to environmental, biological, or social conditions.
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• PHM offers all schools HRA services for students to assess their health regularly. Through a comprehensive questionnaire, it helps identify which children are at risk for coronary heart disease, diabetes, osteoporosis, cancer, and other serious health problems. It also gives evidence-based recommendations for reducing risk and enhancing health.
  
  HRA is an online tool, and hence is accessible from anywhere at any time.
  
  Features of the HRA online tool are:
  • Easy-to-complete questionnaire
  • Links to extensive health improvement content
  • Extensive and customizable administrative reports
  • Quick information transfer capability – Via the internet to your computer for report generation